Questions about Massage and Manual Therapy?

Do you have questions?

Massage and Manual Therapy are new experiences for many people. We’ve met lots of people along the way who were interested in exploring massage therapy, but they didn’t know what to expect at a session, didn’t know anyone else who had these experiences, or didn’t know what questions to even ask. Maybe you are a massage veteran, but new to Wholistic Massage. Not to worry. If you have massage therapy questions, check out the frequently asked questions below. If you have a question that’s not listed, please don’t hesitate to drop us a line and ask.

Massage Therapy Questions

“What happens if I fall asleep? I’ll be embarrassed if I drool or snore.”
“Do I have to be nude?”
“Should I tip?”
“What if I’m self-conscious?”
“Is it okay to talk during the treatments?”
“Does insurance cover massage therapy treatments?”
“When should I NOT have a massage?”
“What if I don’t feel comfortable?”
“What are the health benefits of massage?”
“What type of massage is available?”
“Where will I undress/dress?”
“What happens during the treatment?”
“What do I wear to a massage appointment wear?”


“What happens if I fall asleep? I’ll be embarrassed if I drool or snore.”

During a relaxation or well-being massage treatment, it is very common for clients to nod off for a little nap. Your therapist will keep on working while you sleep. If you realize you are drooling, ask for a tissue. Same goes for when you nose is runny.


“Do I have to be nude?”

If your problem areas are your lower back, hips, buttocks, or groin, underwear will get in the way of your massage treatment. If you want to keep your underwear on, try wearing a thong for your treatment.

In addition, your therapist is an expert at draping in order to keep you covered during your treatment. They will ensure you are always modestly covered by a sheet, blanket or towel.  Only the body area being treated will be uncovered.

Please tell your therapist if you are feeling exposed or uncomfortable in any way.


“Should I tip?”

Wholistic Massage has a no tipping policy. Abundance and gratitude can co-exist with the respectful professional boundaries. We are so grateful to clients who wish to tip, but as healthcare professionals, we can’t accept. There are many ethical and lawful reasons healthcare workers do not accept tips. If our clients would like to express their appreciation, we ask and hope they will refer their friends and family to us.


“What if I’m self-conscious?”

At Wholistic Massage, our massage therapists are professional medical providers who are sensitive and understanding about body image issues, and are non-judgmental about body weight, size, tattoos, piercings, amount of hair, acne, skin conditions, scars, disabilities, medical conditions, age, personal history or lifestyle. We know many people have issues regarding touch, privacy, modesty and acceptance.

Being self-conscious is sometimes a factor when people are contemplating healthcare options.  We hope these issues don’t keep you from seeking healthcare of any type, whether its treatment from your massage therapist or seeing your medical doctor.

If you are concerned, tell your therapist and we will do everything possible to address your concern and customize your treatment.  For example, we can adjust your treatment so you can wear loose, comfortable clothes or receive treatment through a sheet. Come in and get the best treatment in Anchorage! – in the judgement free zone at Wholistic Massage. If you have a something you want to ask about, call (907) 312-9578 or contact us. We’ll do all we can to help you feel as comfortable as possible.


“Is it okay to talk during the treatments?”

Yes! It is okay to talk, but you may get more benefit from a relaxation massage treatment if you let go of your everyday worries or concerns. If you are nervous about the process of receiving massage and need to talk, go right ahead. Some clients talk to unwind and decompress. That’s fine too. This is your massage treatment. Your therapist won’t talk about his or her personal life, but they will answer any questions you have about your treatment. If your session is PRMT based, the therapist will need to stay in constant communication with you regarding comfort levels and pain relief.


“Does insurance cover massage therapy treatments?”

Large insurance companies often cover massage therapy treatments.  Click here to read more about insurance billing at WM.


“When should I NOT have a massage?”

Do not have a massage treatment if you are experiencing any of the following signs, symptoms, or circumstances:

  • You have a fever (treatment could make symptoms worse)
  • You were just injured (seek medical treatment to stabilize the injury)
  • You are dizzy or nauseated (treatment could aggravate your symptoms)
  • You are sick with a cold or flu (treatment could aggravate your symptoms)
  • You are contagious (treatment could aggravate your symptoms and in this case, sharing isn’t nice)
  • You are severely bruised (treatment could aggravate your symptoms)
  • You have have open wounds (treatment might be able to be given excluding the wound areas)
  • You have new uncontrolled skin condition (treatment could aggravate your symptoms)
  • You are burned or have a sunburn (treatment could be given excluding burned areas).

In these cases, it’s important to stabilize your medical condition first. After you have recovered, or the condition is under the management of a medical provider, it’s okay to have your massage treatment.

In general, medical concerns or conditions might call for an adjusted treatment technique or length of session.

When you need to change an appointment because you are under the weather, quickly and easily reschedule your appointment by calling 907-312-9578 as soon as possible. You will never incur a “no show” charge when you reschedule at least 24 hours before your appointment.

That being said, we know that Life just happens.  If you need to change your appointment on short notice, please call (907) 312-9578 and talk to our staff.


“What if I don’t feel comfortable?”

Your well-being in the most important thing to us at Wholistic Massage.  We want your experience to be comfortable, safe, healthy and terrific.  If you are not happy with something that’s happening, please let us know. Tell your therapist if you are not comfortable, too cold, too warm, or if something’s just not right.  We will do our very best to make things better.  If we know something’s amiss, we can to our best to fix it or try another treatment.


“What are the health benefits of massage?”

Generally, clients get massage therapy treatments for general relaxation and wellbeing, or to address a specific complaint, such as pain or limited range of motion. Massage therapy treatments contribute to both goals.

Some of the general benefits of massage therapy are:

  • Physical relaxation
  • Pain relief
  • Increase range of motion
  • Improved circulation, nourishing cells and improving metabolic waste elimination from the body’s tissues
  • Relief for tight muscles (knots), adhesions, and other aches and pains
  • Release of nerve compression (carpel tunnel, sciatica, tingling toes and fingers)
  • Greater flexibility and range of motion (especially in shoulders and hips)
  • Enhanced energy and vitality
  • Some modalities, like PRMT, may help smooth scar tissue, heal tendons, ligaments, and muscle tears.

Learn more about the benefits of massage therapy treatments, click here.


“What type of massage is available?”

We have many Therapeutic Medical Massage and  Pain Relief Manual Therapy treatments available. We also provide Wellness Massage for patients wanting relaxation and stress relief: and a lot of pampering.

Call us at 907-312-9578 or drop us a line here to ask us which treatment is recommended for you.


“Where will I undress/dress?”

You will change alone in a private treatment room. There will be hooks for your personal items and a small bowl so you can store your rings, watch or other accessories during you treatment. You will have a chair to sit on and a table to place small items.


“What happens during the treatment?”

When you arrive at the office, check in at the desk. After you’re checked in and completed your daily sheet ( it takes just a minute or two), the massage therapist will greet you in the reception area and you will follow the therapist to the treatment room.  There, you’ll have a confidential discussion with the therapist about your health history and what your goals are for the treatment. You may ask any questions you have about the process.  When the discussion is finished, the therapist will leave the room, close the door behind them, and  you will undress, in private, to your level of comfort. Most clients remove all of their clothing, but many people leave their underwear on. The important thing is that you are comfortable.

Next, get on the massage table under the sheet and blanket.  The table warmer will generally be on, so the table will be warm and comfy for you. Depending on whether you’ll begin your treatment lying on your back or face up, the face cradle will be available for you. When you get on the table, just slide up and put your face comfortably in the cradle and relax. Relaxing soft music will be playing.

When you are covered and situated, the therapist will knock on the door before entering, come into the room, and your treatment will start.

If you are cold, too warm, uncomfortable, have a question, or if the pressure of the massage is too much, or not what you expected, please speak up and tell your therapist. Also, don’t hesitate to tell your therapist they are doing a great job!

After the treatment, your therapist will leave the room and close the door. Gently roll off the massage table, taking your time, and get dressed.  Taking a few minutes to get grounded is fine, especially if you are feeling really relaxed or light-headed. There are tissues and make-up remover wipes available in the room for you to touch up, if you’d like.

After you’re dressed, open the treatment room door just a little, and have a seat in the chair.  The therapist will knock on the door and join you again. He or she will bring you some water, go over the treatment with you, and talk about any questions you may have.

When you’re finished, exit to reception to make your next appointment. Enjoy the rest of your day!


“What do I wear to a massage appointment wear?”

Wear whatever you’d like to your massage appointment.  Often patients will wear comfortable clothes so they can undress and dress easily. Some patients will be more comfortable in shorts and a tank top or exercise bra for some treatments orthopedic modalities.  You will be notified by email before your appointment, if this is the case.